Duration:

2 hours

Description

This FREE workshop focuses on improving conflict skills and how to communicate effectively in difficult situations. You’ll build community by having a shared language with which to deal with conflict challenges. We train by combining presentations with experiential learning – you’ll have fun!  We’ve found that those skills related to effective conflict management are best learned by practice. During the workshop, we’ll use your own experiences to: 

• Learn about the styles of conflict
• Learn what influences the way people respond to conflict
• Learn how conflict escalates
• Learn how to de-escalate conflict

You’ll learn about active listening, communicating to be heard and how to ask questions. 

Yes Miller is a staff person at the Community Dispute Settlement Center, who has trained hundreds of people in managing conflict. CDSC is a community mediation center which provide mediation services at very low or no cost on a range of issues, including housing, divorce, parenting, workplace, neighborhood and more.    

Registration fee

FREE