LEARNING AREA: Health Equity
Image
behavioral health

Behavioral Health During the First Year of the COVID-19 Pandemic: An Update on Need and Access in Massachusetts 2020/2021

Author:

Blue Cross Blue Shield Massachusetts

Year:

2022

Description:

The findings from this study serve as a baseline for identifying issues, needs, and experiences to monitor and address as the
state embarks on this effort to reform the behavioral health care system. It will be important to continue to track the need for
behavioral health care in the state and the experiences of Massachusetts adults in accessing behavioral health care services over
time as key policy and delivery system changes are implemented. While final sample sizes in this survey precluded researchers
from analyzing differences in need and experiences seeking services across racial and ethnic subgroups, this must be a priority
moving forward, particularly in light of prior research highlighting that culturally responsive behavioral health care for racially,
ethnically, and linguistically marginalized communities can be difficult to find.3