Duration:

2 hours

Description

Managing staff performance is one of the most, if not THE most important role of supervisors in any organization. When we think of performance management, we tend to think of annual performance reviews or possibly addressing significant personnel issues. But when supervisors manage all performance, including excellent performance, with intentionality, there are fewer issues to address and conducting performance reviews isn’t such a heavy lift.

Learning Objectives

• Through this 120-minute interactive session, supervisors will:  
• Explore the ways that adaptive communication and feedback contribute to supporting, developing, and managing successful employees  
• Understand the dynamic continuum of employee performance  
• Learn and practice a model of performance management that focuses on adaptive communication and feedback strategies