Building Supervisor-Staff Relationships Through Communication
Skilled, intentional, and strategic supervision is integral to organizational success and employee satisfaction. Effective supervisors, whether new to the role or coming with a wealth of experience, tap into self-awareness, are adaptive, and leverage a range of interpersonal skills. Using these practices, a supervisor creates a culture of mutual respect — one in which employees and supervisors communicate regularly and clearly about job-related expectations, tasks, and overall performance.
Through this 120-minute interactive session on effective supervisory communication, participants will:
Understand the importance of soliciting feedback and learn approaches to building this into their supervisory practice
Discover the barriers to receiving constructive feedback and ways to manage reactions which support your effectiveness as a supervisor
Explore the conditions that make giving feedback valuable and practice adaptive approaches to providing constructive and positive feedback
Learn how to hold one-on-one meetings that strengthen communication, trust, and staff effectiveness
Target audience: Supervisors with all levels of experience; from emerging supervisors to those with many years of experience.